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        "content": "[{\"q\":\"How does Engineers Hub verify professionals?\",\"a\":\"Every applicant uploads their practising licence and academic credentials, which our compliance team checks against bodies like the Engineers Board of Kenya (EBK) and the equivalent regional registrar. Verified badges are re-checked when a licence is due for renewal.\"},{\"q\":\"What payment methods are supported?\",\"a\":\"M-PESA (via Daraja STK Push) is the primary payment method, with Paystack, PayPal and card payments available for clients outside M-PESA coverage. High-value jobs can optionally use escrow, where funds are held until the client confirms the job is complete.\"},{\"q\":\"Can I use Engineers Hub without a smartphone?\",\"a\":\"Yes. Core directory search and account alerts are available over SMS and USSD, so professionals and clients with a basic phone and no data connection can still use the platform.\"},{\"q\":\"Is there a fee to join as an engineer or technician?\",\"a\":\"Creating a basic profile and appearing in search results is free. Paid plans unlock featured placement, unlimited quote requests, and access to the CPD course catalogue.\"},{\"q\":\"Which countries is Engineers Hub available in?\",\"a\":\"Engineers Hub is launching first in Kenya and Tanzania, with further East African markets planned as the verified directory and partner network grow in each region.\"}]",
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